In a relaxer service, what does a proper consultation involve?

A proper consultation in a relaxer service is crucial for ensuring client satisfaction and hair health. Discussing desired outcomes and assessing hair condition is the correct answer because it directly aligns with the primary goals of a consultation: understanding the client's expectations and evaluating their hair to determine the most suitable approach.

During this phase, the stylist assesses the hair's texture, elasticity, porosity, and overall health, which helps in deciding the appropriate relaxer strength and technique. Moreover, clear communication about the client’s desired results allows the stylist to tailor the service effectively, ensuring they meet or exceed the client's expectations while considering the hair's condition to avoid damage.

This consultation also allows for addressing any underlying hair concerns the client may have, ensuring they leave with healthy, beautiful hair that aligns with their goals.