What is a primary concern when performing a relaxer service?

When performing a relaxer service, the primary concern is the over-processing of the hair. Relaxers contain strong chemical agents designed to break the bonds in the hair, allowing it to be reshaped. If the relaxer is left on for too long or applied too aggressively, it can lead to excessive damage, weakening the hair structure, causing it to become brittle, break, or lose its natural luster. This is especially critical in hair that is already fragile or has previously undergone chemical treatments. Monitoring the processing time closely and understanding the client's specific hair condition are essential to ensure the health of the hair and achieve the desired results without causing harm.

While client satisfaction, proper dilution of the relaxer, and using the right styling products afterward are important aspects of the overall service, they do not carry the same immediate risk of damage to the hair as over-processing does. Ensuring that the hair remains healthy throughout the process is the foremost priority during a relaxer application.